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Delivery or pickup
Each order is carefully prepared to ensure your creations arrive in perfect condition.
- Order processing time : 1 to 5 business days for supplies.
- Delivery : includes a tracking number and a signature required (Canada only).
- Pickup in Waterloo (Qc) : available by appointment, once your order is ready, you will receive an email to schedule an appointment.
I make sure that every step lives up to your expectations, from preparation to reception.
Return policy
📦 Returns accepted within 7 days , unopened products only. Return shipping costs are the responsibility of the customer, and store credit will be issued (no refunds). No returns on sale, clearance, or personalized items.
👉 Full details here → Return Policy
Questions and availability of supplies
→ Do you have a special request or need a larger quantity than what is currently available? Simply fill out the form. (No advance payment is required) FORM: SUPPLY REQUEST
→ Do you have any questions? Contact me by email , and I'll be happy to help!
(Response time: 24 to 48 hours)
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